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Book Title

 Amjad D. Al-Nasser. 2010. Measuring Customer Satisfaction: An Information- Theoretic Approach. LAP Lambert Academic Publishing AG & CO.KG. Germany.

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Created at 7/10/2013 12:56 PM by Amjad D. Al-Nasser
Last modified at 7/10/2013 12:57 PM by Amjad D. Al-Nasser